Science & Technology
Cheerful chatbots don’t necessarily improve customer service
Humans displaying positive emotions in customer service interactions have long been known to improve customer experience, but researchers wanted to see if this also applied to AI. They conducted experimental studies to determine if positive emotional d…
Infant gene therapy is a breakthrough for Artemis-SCID patients
Ten young children born without functioning immune systems and lacking the ability to fight infections are on track for healthier lives thanks to a new gene therapy treatment.
Stem cell transplants may delay disability longer than some MS medications
In people with active secondary progressive multiple sclerosis (MS), hematopoietic stem cell transplants may delay disability longer than some other MS medications, according to a new study. The study involved autologous hematopoietic stem cell transpl…
Cluster headache may be more severe in women
While cluster headache is more common in men than in women, a new study suggests that the disorder may be more severe for women.
Wildfire threats not commonly disclosed by US firms despite risk to economy
U.S. firms rarely report their wildfire risks in required federal filings and instead bury such risks in nonspecific risk disclosures, according to new research.
Climate impacts are increasing; textbooks aren’t keeping pace
A new study finds biology textbooks have done a poor job of incorporating material related to climate change. For example, the study found that most textbooks published in the 2010s included less information about climate change than they did in the pr…
Characters’ actions in movie scripts reflect gender stereotypes
Researchers have developed a novel machine-learning framework that uses scene descriptions in movie scripts to automatically recognize different characters’ actions. Applying the framework to hundreds of movie scripts showed that these actions tend to …